🔄 AMP – RETURN & REFUND POLICY
1. Nature of Products
All AMP products are custom-made, therefore:
👉 All sales are final.
👉 No refunds will be issued once a deposit has been received and production has started.
2. Eligible Claims
Claims will only be accepted under the following circumstances:
Product arrives damaged during shipping
Product does not match approved drawings/specifications.
3. Claim Period.
The client must report any issue within 48 hours of delivery.
Claims submitted after this period will not be accepted.
4. Claim Requirements.
All claims must include:
Clear photographs of the issue
Detailed description
Evidence of original packaging
Claims must be submitted to:
CLAIMS@AMETALP.COM
5. Resolution.
After evaluation, AMP may, at its sole discretion:
Repair the product
Replace the product
Offer a partial adjustment
👉 No cash refunds will be issued under any circumstances.
6. Exclusions.
Claims or returns will not be accepted for:
Client errors in approved measurements or specifications
Change of mind
Improper use or installation
Normal wear and tear
